Frequently Asked Questions
I am being discharged from a program and am seeking a provider for continuation of care. Can I be seen?
While our addiction patients are of top priority, sometimes we are not able to accommodate them within the one week window, status post discharge. Please call the office to inquire about openings, as this can change frequently.
If we are unable to assist you, we can provide other recommendations, if needed.
I have a follow up appointment scheduled, but will run out of medication beforehand. What should I do?
Please contact the office. We may be able to move up your existing appointment to avoid lapse in treatment.
Do you see elderly and adolescent patients?
Dr. Galliano treats patients 18-65 years old.
Can the doctor prescribe me medication while I am waiting to be seen for my initial evaluation?
If you are in crisis, please seek immediate medical attention.
If non emergent, contact your primary care physician or an outpatient service to further assist you.
The doctor does not prescribe medications without an evaluation first.
Do I have to make an appointment if I just need a refill on a medication?
Dr. Galliano prescribes and refills medications during appointments only.
Will the doctor prescribe medications for ADD or ADHD?
If an initial ADD/ADHD evaluation has been performed already, then yes.
If the patient has not yet been evaluated for this or has never been on medication for ADHD/ADD, you will be will referred to Dr. Sari Bernstein for evaluation first.
Please be aware that Dr. Galliano does not prescribe Adderall.
How do I become a new patient?
You may call the office and provide information for or New Patient Screening or you can fill out the online version under the "Request Appointment" tab.
We aim to answer all new patient inquires within a 72 hr time frame.
Please be patient as we try to serve you in the best way possible.
How long are the appointments?
Initial visits consist of a 2 hr time block. Approximately, one hour is spent with a patient coordinator and the other hour with the doctor.
All follow ups are 30 minute appointments
. These are estimates of time frames, which could be shorter or longer depending on the needs of the patient.
Please account for possible wait times like any other provider office.
Why is a having a credit card on file necessary to book an appointment?
This is standard for all new patient appointments for verification purposes only, meaning nothing will be charged that day. You will always be notified when a charge will be made and are welcome to change your form of payment when in the office.
I am having trouble finding the office. Where are you located?
We are located across the street from Adventure Landing Water Park, in the yellow office building, on the second floor. Our office door says Wekiva Springs, along with Dr. Galliano's name, as we share the office space with their IOP program.